Do you have any after-sales support?
We have professioanl after-sales team to support the machine install and maintaince. Manual book and installation video, online video train and engineers oversea service is available.1
Are you manufacturer or trading company?
We are packing machine manufacturer for years experence.2
What to do if we send the payment and you do not delivery the machine?
We have our business licenses and certification. Alibaba trade assurance can give us guarantee.3
What is your machine warranty?
The machine warranty will have two years and will have one set of spare parts.4
How long is the machine delivery time?
Machine will be deliveried out in 3-7 days if in stock. The customized machine will be delivery in 15-25 days after details confirmed.5